How to order?
When you find the products you are interested to order you may send fax or email or call us and send the product's model or type name and your requirements like as size, voltage, Hz, Color, delivery date, FOB or C&F (with or without sea-freight) etc. after receiving your order information or inquiry, we will give your reply or confirmation within 3 working days. And let you know our quotation, specification in details, delivery time, package etc. If you reconfirm your order we will arrange the shipment a.s.a.p.
We may arrange shipment by vessel or by air as per customer's requirements on FOB, C&F, CIF term and we know that the quickly shipment is very important for our customers, so we do this matter seriously and we may arrange our shipment in time due to our rich experiences in this line.
For the trail order,if the machine weight is below 80KG, we suggest our customer to take the way by express(DHL,Fedex,UPS or TNT).
Regarding the payment terms, we accept the L/C at sight, T/T (wire transfer) payment, western union,Alipay or paypal.
If you choose L/C, you will open L/C as we require and we will fax your documents and send them to bank for negotiation after we shipped the goods.
If you choose T/T or western union,at first you may pay in advance for a little trail order and at next time we will prepare goods after you place order and fax or email you the shipping documents and invoice notice when we prepare it well. After that, you should T/T the money to our bank account, after we receive the money, we will send all the original shipping documents to you by DHL or Fedex.
If you choose alipay or paypal account, we will sent the machine to your address which you leave on alipay or paypal,so pleasure your address is correct,we will give you the tracking number within 3days after you make the payment to following the machine.
By buying from us you agree that you have read and understood all of our policies.
Buyer is solely responsible to confirm the compatibility of the purchased item with their service provider. All sales are final.
Shipping is never refundable, Buyer assumes responsibility for reshipping the item back to us for whatever the reason probably.
1)Normally we provide 1 year warranty. If the machine was broken in one year due to quality issue, we will repair it for free.
2)If the machine is quality broken during 7 days from purchasing, we will refund it if the appearance is ok, and there is no manual mistake during usage.
3)If the machine is quality broken during 15 days from purchasing. we will replace you with a new one with good quality if there is no appearance spots or manual mistake during usage.
1)All failed machine which is going to return need to be send by Registered Airmail or EMS.
2)If you ship by Fedex, TNT or others, we are not able to receive it correctly due to China custom regulation.
3)All the shipping cost should be paid by senders because our quotation does not include the shipping cost for after sales.
4)After the machine is repaired or replaced, it is better for customer place a new order or pay the shipping charge to send back.Meanwhile,customer also need pay the repair cost if the machine is not the quality failure.